Jewellery and accessories are made to order (with a selection of readymade items). As most items are made to order, we can cater to your length requirements and colour specifications. We can also vary designs or work with you to create your own design.

"Made to Order" items are generally completed within 3 - 4 weeks (excluding delivery time).  However, colour specific and 14K Gold Filled items may take longer.  This is due tothe fact that we do not carry all colours and order them on a "as need" basis.  You will be notified if completion is not expected within this timeframe.  If you require jewellery for a specific event, it is recommended that you order at least 6 - 8 weeks prior.

"Ready Made" items will be posted as soon as payment is received. If ordering a combination of "Ready Made" and "Made to Order" items, your goods will be delivered when your entire order is completed.

Please allow up to 8 weeks for completion of crystal bouquet orders.

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How to place an order

Orders are taken in person at our studio, via email or over the phone. If you would like to make an appointment to visit our studio, please contact us.

If ordering via email, please provide your contact details, reference codes & description of the items you wish to order along with bead colour, metal finish, size and other specific requirements. We will then send you an invoice with the total amount and payment instructions.

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Terms and Conditions

All orders are final and require a 25% non-refundable deposit at time of ordering (Crystal Bouquets require a 50% non-refundable deposit).

Any discount vouchers/coupon codes must be presented at time of ordering. Discount vouchers/coupon codes cannot be used in conjunction with any other offer.

There are no refunds or exchanges on any items.

Prices are subject to change at any time.

Postage and packaging costs are additonal

Australia - Registered Post up to 3kg (excludes crystal bouquets)

International - Registered Post up to 2kg - New Zealand, Canada, US and UK

* In the event your parcel exceeds the above weight, you will be charged accordingly.

 Prices above exclude postage of Crystal Bouquets. Crystal Bouquets are delivered via courier within Australia Only. Courier charges vary depending on location. Please contact us for further details.

Payment options: Cash, Paypal or Bank Transfer/Deposit

Privacy policy: We will not sell, share, or rent your information to others.

Warranty: We take pride in creating quality pieces with high quality components. All items purchased carry a 6 month manufacturing warranty. In the unlikely event that your item has a manufacturing fault, we will carry out repairs free of charge within the first 6 months. A fee will apply for repairs not deemed to be a manufacturing fault or fall outside the 6 month period.

We have taken great care in developing our website and have made every effort to accurately describe each item.